Live Chat System
Boost your sales and improve customer experience with Assist Buddi live chat software for your website. Start chatting with visitors and turn them into happy customers.
- Reduces your response time in turn enhance your customer satisfaction
- Enabled with media and emoticons make chat more interactive
- Let's your user view the real-time typing event
Ticketing System
Assist Buddi enables your business to manage, prioritize, and assign customer requests from the same place through its ticketing system to ensure your support team is always organized and can respond as fast as possible.
- Turn your support emails into tickets
- Set priorities, add notes, and assign custom tags to easily follow up on a conversation later.
- Enable auto assign to two ensure every query get resolved for your business.
Automated Conversations
Automate you conversation through our canned response feature. It is a great way for you to respond to your customers more efficiently. You can prepare short messages and call on them whenever necessary, hence save your time.
- Answer repetitive questions with message template feature.
- Our Menu-Based option feature enables creating automated responses for your customers.
- It comes with Story-Based conversation system which enables creating automated conversation flow without agent interaction
24*7 Support
You can count on us for support whenever you need it. We give our clients the best support they've ever received.
- We provide live chat support
- You can reach us at our email support
- Emergency phone support is also available
Quick & Easy Integration
Integrate Assist Buddi in just few simple steps to get started with your own chat support system. Customize the widget as per your business need to give your customers a personalized experience.
- Integrate live chat widget with just a single script
- Connect all your website ,support email and phone call to one platform
- Talk to your customers on all devices, Web, Android, IoS
Detailed Analytics
Make solid decisions based on reliable data.Organize your work by identifying and evaluating how your agents perform, the patterns behind the conversations rated positively and negatively, and how to schedule their shifts. Get to know about:
- The number of conversations and their trends.
- The satisfaction ratings left by your customers .
- Your agent's performance.
Get to know the stats
79%
Users prefer live chat support for its instant responses
40%
Boost in conversion rates reported by businesses
73%
Higher Customer Satisfaction rates over other channels
45%
Business claim to have better known their customers
Watch it in action
The quickest way to connect. This is how Assist Buddi helps your customer to reach out for support at any instant.
