Privacy Policy

This privacy notice for www.assistbuddi.com ("Company," "we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you: Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at support@assistbuddi.com

  1. WHAT INFORMATION DO WE COLLECT?

    2. Personal information you disclose to us

    In Short:We collect personal information that you provide to us.

    We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

    Sensitive InformationWe do not process sensitive information.

    All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

    Information automatically collected

    In Short:Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

    In general, you may browse our website without providing any Personal Information about yourself. We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

    Like many businesses, we also collect information through cookies and similar technologies.

    Consequences of not providing Personal Information

    If you choose not to provide your Personal Information that is mandatory to process your request, we may not be able to provide the corresponding service

  2. HOW DO WE PROCESS YOUR INFORMATION?

    3. In Short:We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

    When required, Assist Buddi may disclose Personal Information to external law enforcement bodies or regulatory authorities, in order to comply with legal obligations.

    We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

  3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

    4. In Short:We may share information in specific situations described in this section and/or with the following third parties

    Assist Buddi does not share your Personal Information with third parties for marketing purposes without seeking your prior permission. Assist Buddi will seek your consent prior to using or sharing Personal Information for any purpose beyond the requirement for which it was originally collected.

    We may need to share your personal information in the following situations:

    • Business Transfers We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
    • Affiliates We may share your information with our affiliates, in which case we will require those affiliates to honour this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
    • Business PartnersWe may share your information with our business partners to offer you certain products, services, or promotions.

    When required, Assist Buddi may disclose Personal Information to external law enforcement bodies or regulatory authorities, in order to comply with legal obligations.

  4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

    5. In Short:We may use cookies and other tracking technologies to collect and store your information. Cookies are small text files that, like most of other Web Servers we also place in your device the cookie files that when you access our website. This is done to recognize your device during a session or in your future visits to our website, primarily in order to provide better user experience.

    Types of cookies used:

    Session cookie: Session cookies remain only as long as a browsing session is active, and are intended to avoid user inconvenience during browsing. These cookies allow websites to link the actions of a user during a browser session and expire at the end of the browsing session. Session cookies also assist the user in navigating the website, and allow the user to access secure parts of the webpage when logged in.

    Persistent cookie: Persistent cookies are stored on a user’s device even after termination of a browsing session. It helps in recalling the preferences or actions of the user. Persistent cookies are used for a variety of purposes such as retaining the visitor’s language and regional preference(s) at the end of each browsing session. We may use services of third-party analytics service provider to analyse cookies to carry out a behavioural analysis in order to enhance user experience and convenience, and also to provide targeted and relevant content to visitors.
    Depending on the type and settings of your browser, cookies may be accepted by default. You may change the settings of your browser to delete existing cookies or prevent future cookies from being automatically accepted. If you disable cookies, certain parts and functions of our website may not be available. You can learn more about cookies at www.aboutcookies.org

  5. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

    6. In Short: We may transfer, store, and process your information in countries other than your own.

    Our servers are located in India. If you are accessing our Services from outside, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information (see "WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?" above), in and other countries

    If you are a resident in the European Economic Area (EEA) or United Kingdom (UK), then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. However, we will take all necessary measures to protect your personal information in accordance with this privacy notice and applicable law.

  6. HOW LONG DO WE KEEP YOUR INFORMATION?

    7. In Short:We keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law.

    We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than 30 days.

    When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

  7. DO WE COLLECT INFORMATION FROM MINORS?

    8. In Short:We do not knowingly collect data from or market to children under 18 years of age.

    We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at support@assistbuddi.com

  8. WHAT ARE YOUR PRIVACY RIGHTS?

    9. In Short:You may review, change, or terminate your account at any time.

    If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

    If you are located in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html

    Withdrawing your consent:If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.

    However, please note that this will not affect the lawfulness of the processing before its withdrawal, nor when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

    Account Information

    If you would at any time like to review or change the information in your account or terminate your account, you can: Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

  9. CONTROLS FOR DO-NOT-TRACK FEATURE

    10. Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

  10. ACCESS, CORRECTION, OBJECTION OF YOUR PERSONAL INFORMATION

    11. Depending on local law, you may access, update, or correct your Personal Information that we hold, including your profile and preferences. You may do so in the corresponding sections where such information was provided. If you have difficulty in updating or accessing your Personal Information as stated above, you may contact us at support@assistbuddi.com

  11. DATA SECURITY

    12. Assist Buddi adopts reasonable and appropriate security practices and procedures that includes administrative, physical security, and technical controls in order to safeguard your Personal Information.

  12. LINKED WEBSITES

    13. Assist Buddi may provide links to third-party websites and services. However, Assist Buddi is not responsible for the privacy statements, practices, or the contents of such third-party websites

  13. GDPR – Data Protection and Processing Policy
    1. DEFINITIONS

      2. Client means the company, firm or organisation which enters into an agreement with Assist Buddi in order to use the Services.

      Assist Buddi means Foxaisr Technology Pvt. Ltd.

      Controller means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the Processing of Personal Data, as defined in Article 4(7) of the GDPR.

      Processor means a natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as defined in Article 4(8) of the GDPR.

      Personal Data means any information relating to an identified or identifiable individual where such information is contained within Customer Data and is protected similarly as personal data or personally identifiable information under applicable Data Protection Law.

      Data Protection Law means GDPR and any data protection legislation applicable from time to time in the jurisdictions in which the services are provided.

      GDPR means any individual to whom Data relates, relevant to the provision of your services under the Contract.

      Data Subject means the individual to whom Personal Data relates.

    2. OBLIGATIONS OF ASSIST BUDDI AS DATA PROCESSOR

      3. Compliance with Instructions:The parties acknowledge and agree that Client is the Controller of Personal Data and Assist Buddi is the Processor of that data. Processor shall collect, process and use Personal Data only within the scope of Controller’s Instructions. If the Processor believes that an Instruction of the Controller infringes the Data Protection Law, it shall immediately inform the Controller without delay. If Processor cannot process Personal Data in accordance with the instructions due to a legal requirement under any applicable law, Processor will (i) promptly notify the Controller of that legal requirement before the relevant Processing to the extent permitted by the Data Protection Law; and (ii) cease all Processing (other than merely storing and maintaining the security of the affected Personal Data) until such time as the Controller issues new instructions with which Processor is able to comply. If this provision is invoked, Processor will not be liable to the Controller under the Agreement for any failure to perform the applicable services until such time as the Controller issues new instructions in regard to the Processing.

      Security: Processor shall take the appropriate technical and organizational measures to adequately protect Personal Data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to Personal Data. Such measures include, but are not limited to:

      • The prevention of unauthorized persons from gaining access to Personal Data Processing systems
      • The prevention of Personal Data Processing systems from being used without authorization
      • Ensuring that persons entitled to use a Personal Data Processing system gain access only to such Personal Data as they are entitled to accessing in accordance with their access rights, and that, in the course of processing or use and after storage, Personal Data cannot be read, copied, modified or deleted without authorization
      • Ensuring that Personal Data cannot be read, copied, modified or deleted without authorization during electronic transmission, transport or storage on storage media, and that the target entities for any transfer of Personal Data by means of data transmission facilities can be established and verified,
      • Ensuring the establishment of an audit trail to document whether and by whom Personal Data has been entered into, modified in, or removed from Personal Data Processing systems
      • Ensuring that Personal Data is Processed solely in accordance with the Instructions
      • Ensuring that Personal Data is protected against accidental destruction or loss.
      • The processor will facilitate Controller’s compliance with the Controller’s obligation to implement security measures with respect to Personal Data (including if applicable Controller’s obligations pursuant to Articles 32 to 34 (inclusive) of the GDPR).

      Confidentiality: Processor shall ensure that any personnel whom Processor authorizes to process Personal Data on its behalf is subject to confidentiality obligations with respect to that Personal Data. The undertaking of confidentiality shall continue after the termination of the above-entitled activities.

      Personal Data Breaches: Processor will notify the Controller without undue delay after it becomes aware of any Personal Data Breach affecting any Personal Data. At the Controller’s request, Processor will promptly provide the Controller with all reasonable assistance necessary to enable the Controller to notify relevant Personal Data Breaches to competent authorities and/or affected Data Subjects, if Controller is required to do so under the Data Protection Law.

      Deletion or Retrieval of Personal Data: Other than to the extent required to comply with Data Protection Law, following termination or expiration of the Agreement, Processor will delete or return all Personal Data (including copies thereof) processed pursuant to the agreement and an Order. If Processor is unable to delete Personal Data for technical or other reasons, Processor will apply measures to ensure that Personal Data is blocked from any further Processing. The controller shall, upon termination or expiration of the Agreement and by way of issuing an Instruction, stipulate, within a period of time set by Processor, the reasonable measures to return data or to delete stored data. Any additional cost arising in connection with the return or deletion of Personal Data after the termination or expiration of the Agreement shall be borne by Controller.

      Data Protection Impact Assessments and Consultation with Supervisory Authorities: To the extent that the required information is available to Processor and the Controller does not otherwise have access to the required information, Processor will provide reasonable assistance to Controller with any data protection impact assessments, and prior consultations with supervisory authorities or other competent data privacy authorities, which Controller reasonably considers to be required by article 35 or 36 of the GDPR or equivalent provisions of any other Data Protection Law, in each case solely in relation to the processing of Personal Data

    3. CLIENT RESPONSIBILITIES AS DATA CONTROLLER

      4. Controller shall be solely responsible for complying with the statutory requirements relating to data protection and privacy, in particular regarding the disclosure and transfer of Personal Data to the Processor and the Processing of Personal Data. For the avoidance of doubt, Controller’s instructions for the Processing of Personal Data shall comply with the Data Protection Law. Controller shall inform Processor without undue delay and comprehensively about any errors or irregularities related to statutory provisions on the Processing of Personal Data.

    4. DATA SUBJECT REQUESTS

      5. Processor will enable Controller to respond to requests from Data Subjects to exercise their rights under the applicable Data Protection Law in a manner consistent with the functionality of the Subscription Service. To the extent that Controller does not have the ability to address a Data Subject Request, then upon Controller’s request Processor shall provide reasonable assistance to the Controller to facilitate such Data Subject request to the extent able and only as required by applicable Data Protection Law. Controller shall reimburse Processor for the commercially reasonable costs arising from this assistance. Processor will provide reasonable assistance, including by appropriate technical and organizational measures and taking into account the nature of the Processing, to enable Controller to respond to any request from Data Subjects seeking to exercise their rights under the Data Protection Law with respect to Personal Data (including access, rectification, restriction, deletion or portability of Personal Data, as applicable), to the extent permitted by the law. If such request is made directly to Processor, Processor will promptly inform Controller and will advise Data Subjects to submit their request to the Controller. Controller shall be solely responsible for responding to any Data Subjects’ requests.

    5. LIABILITY

      6. All and any subsequent dealings between the Client and any Data Subject are the responsibility of the Client, and Assist Buddi accepts no liability whatsoever therewith.

    6. ADDITIONAL TERMS FOR CLIENTS
      • Client acknowledges and accept that they will at all times comply with the provisions of current data protection legislation. And they will not, by any act or omission cause Assist Buddi to be in breach of current data protection legislation.
      • Client acknowledges and accept that they are acting as a data controller for the purpose of current data protection legislation in connection with any personal data obtained in the provision of the Services by Assist Buddi. It is the Client’s responsibility to comply with its obligations as a data controller and to satisfy themselves of the legal grounds for processing any personal data.
      • Client agrees to deal fairly and professionally with individuals whose data is obtained in the provision of the Services by Assist Buddi and not do anything which may bring Assist Buddi into disrepute. You will indemnify us from and against any claim brought by an individual against Assist Buddi arising from your breach of this obligation or any other of these terms and conditions.
  14. DO WE MAKE UPDATES TO THIS NOTICE?

    15. In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

    We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

  15. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

    16. If you have questions or comments about this notice, you may email us at support@assistbuddi.com

  16. UPDATES TO THIS PRIVACY STATEMENT

    17. Assist Buddi may change the data privacy practices and update this privacy statement as and when the need arises, and the same will be made available on the website. But our commitment to protect the privacy of website users will continue to remain.